Terms & Conditions
In effect from 3 Sept 2026
1. Introduction
Welcome to Feastbooker. By accessing or using our website/platform, you agree to comply with these Terms & Conditions.
Feastbooker operates as a hospitality discovery and booking facilitation platform, connecting users with venues, caterers, and event service providers.
2. Nature of Services
Feastbooker acts as a booking facilitator platform
We enable users to discover, compare, and connect with vendors
We do not act as a direct service provider (unless explicitly stated for in-house catering)
3. User Eligibility
Users must be 18+ years
All information provided must be accurate
4. Booking & Confirmation
Booking requests are subject to vendor availability
Final confirmation is provided after vendor acceptance
Feastbooker may assist in coordination but is not responsible for execution failures by third-party vendors
5. Payments
Payment terms may vary:
direct payment to vendor OR
through Feastbooker platform
Advance payments may be required
Pricing is subject to change based on customization
6. Cancellation & Refund Policy
Cancellation terms depend on vendor policies
Feastbooker may facilitate refunds but does not guarantee them
Platform service fees (if any) may be non-refundable
7. User Responsibilities
Users agree:
not to misuse platform
not to provide false information
not to bypass platform after booking facilitation
8. Vendor Responsibility
Vendors are solely responsible for:
service quality
food safety
execution
Feastbooker does not guarantee vendor performance.
9. Limitation of Liability
Feastbooker shall not be liable for:
vendor failure
service delays
food quality issues (for third-party vendors)
indirect or consequential damages
10. Intellectual Property
All platform content, branding, and technology are protected
Unauthorized use is prohibited
11. Indemnity
Users and vendors agree to indemnify Feastbooker against:
claims arising from misuse
service-related disputes
12. Termination
Feastbooker may suspend or terminate access:
for misuse
breach of terms
13. Governing Law
Laws of India apply
Jurisdiction: Bhubaneswar, Odisha